i365 Teams With Mail Boxes Etc.

i365, A Seagate Company, announced an agreement with Mail Boxes Etc., Inc. (MBE) to provide free packing and shipping through its network of The UPS Store (UPS) and participating Mail Boxes Etc. locations for customers utilizing i365 Data Recovery services.

Through this agreement, i365 Data Recovery services customers can now take damaged media – including disk drives, CD-ROMs and flash drives – requiring data recovery services to one of the more than 4,400 The UPS Store and participating Mail Boxes Etc. locations throughout the U.S. Trained personnel at these centers will pack the media and ship it to an i365 data recovery lab. i365 customers will receive a $5 credit from i365 Data Recovery services, which generally covers the entire cost of packing services for most devices. In addition to a no-charge guarantee for unrecoverable data, i365 also provides free return shipping to its customers via UPS, delivering a cost-effective and low-risk solution for its customers.

“We are committed to providing our customers with the most convenient and reliable method of recovering their data,” said Keith Gnagey, vice president of professional services at i365. “Eighty-three percent of the U.S. population lives within ten miles of a The UPS Store or a Mail Boxes Etc. location, where certified packing and shipping experts can promptly pack and ship damaged media to our labs.”

The UPS Store and Mail Boxes Etc. locations offer a full range of business services, including: full-service packing and shipping through UPS and other carriers; mailbox services; black-and-white and color duplications; finishing services; office/packaging supplies; and notary services. With more than 4,400 locations nationwide, The UPS Store and Mail Boxes Etc. network offers convenience and expertise in shipping and business services.

“The UPS Store and Mail Boxes Etc. network is constantly striving to provide its customers with additional convenient, high-value services,” said Jeff Giboney, vice president of corporate retail solutions at MBE. “Working with i365, we are able to offer i365’s customers another service to simplify their lives and help speed up the data recovery process.”

Consumer and business data is increasing at an exponential rate and its value far outweighs the cost of the media and computer systems on which the information is stored. When digital content is lost or inaccessible, customers need reliable, secure and professional recovery services. In addition to Data Recovery, i365 also offers EVault Data Protection and online backup and recovery solutions, MetaLINCS E-Discovery first pass processing and advanced analysis, and a comprehensive array of data retention management services to migrate legacy data to new media, securely erase sensitive files, and restore and prepare data for E-Discovery analysis.

i365 has nearly 20 years of experience in recovering valuable data from a variety of media, including computer disc drives, RAID arrays, external drives, flash media, tape and optical media including CDs and DVDs. i365 was the first data recovery vendor to receive ISO 9001:2000 certification, ensuring the most sophisticated and reliable labs for recovering data. By partnering with UPS, i365 makes it even more convenient for customers to easily receive the highest quality data recovery services.