Anacomp Signs With Compellent
A multi-year services extension agreement
This is a Press Release edited by StorageNewsletter.com on July 9, 2008 at 4:05 pmAnacomp, Inc. has signed a new, multi-year global services extension agreement with Compellent Technologies, Inc., a provider of enterprise-class network storage solutions. Under the terms of the agreement, Anacomp will provide professional hardware maintenance services, including dispatching certified service technicians to customer sites, performing on-site service and maintenance, and logistics management. Anacomp provides field support services 24X7, 365 days a year to Compellent customers located throughout the U.S., Canada and Western Europe, and will do so eventually in the rest of the world.
Named ‘Best SAN’ twice by InfoWorld, Compellent has partnered with Anacomp for the past several years to greatly expand its client base. "Anacomp is a great partner to our Copilot services and support team, and is a key reason why more than 95 percent of our customers renew their annual maintenance contracts with us," said Marty L. Sanders, Vice President of Technology Services for Compellent. "With Compellent as the single contact point, Anacomp helps deliver superior service to our customers and helps ensure they have the highest levels of satisfaction with Compellent’s innovative storage solutions."
"It has been a pleasure working with Compellent over the years and watching the company grow from a start-up into an industry leader. As they continue to expand, they need a service provider with Anacomp’s complete service offerings, geographic coverage and round-the-clock coverage," said Art DiScipio, Senior Vice President and General Manager of Anacomp’s Multi-Vendor Services (MVS) Global Operations. "Compellent’s extension of Anacomp for this major contract is not only a testament to their satisfaction with our performance, but also that partnering with us for such services is a model that makes sense for storage solution and technology providers of all sizes."