LiveOffice Extends SaaS Archiving

To complement its existing financial services email archiving offering, LiveOffice, provider of software-as-a-service (SaaS) email archiving solutions, announced the release of LiveOffice Mail Archive. This new email archiving service is designed for businesses and public organizations of all sizes that need the benefits of e-discovery and mailbox management solutions, but are unable to devote the significant internal financial and IT resources required to deploy an on-premise system.

"With the amendments to the U.S. Federal Rules of Civil Procedure and the unrelenting explosion in email volume, interest in email archiving has expanded from the financial services giants to nearly every organization worldwide, large or small," said Nick Mehta, new CEO of LiveOffice and former vice president and general manager of the market-leading, on-premise email archiving product, Symantec Enterprise Vault. "Speaking from personal experience, an increasing number of organizations with limited IT resources need an email archiving solution, but are struggling with the cost, complexity and risk of an internal deployment."

LiveOffice Mail Archive’s proprietary archiving platform leverages the latest Web 2.0 and cloud computing technologies to deliver an intuitive, Microsoft Outlook-like user interface, rapid search and retrieval in seconds and a flat monthly cost per user, regardless of storage amount or retention period. Plus, with Mail Archive, customers are up and running in hours or days, not the traditional weeks or months required for on-premise deployments.

"More and more businesses are selecting SaaS email archiving solutions to satisfy their message retention, mail server management and legal discovery requirements," said Carolyn DiCenzo, research vice president for Gartner, Inc. "In addition to meeting this immediate business need, companies are also realizing benefits unique to the SaaS delivery model, including rapid deployment, zero investment in IT infrastructure, guaranteed network availability and a reduced burden on in-house IT resources."

Mail Archive Features

• Simplify Mailbox Management: Users access, search and restore historical email from an unlimited archive using an intuitive, Microsoft Outlook-like interface, helping IT staff to:
• Reduce storage costs and backup windows through tight email server limits
• Minimize help desk calls by allowing users to restore email via self- service search
• Eliminate the need for users to create PST files (which result in IT management issues)

Protect Your Organization

• Email is automatically and securely captured without user intervention. The emails and attachments are then archived and indexed, enabling organizations to:
• Enforce regulations and internal policies around email retention
• Quickly and cost effectively search, hold and produce email for e- discovery purposes
• Proactively monitor email for inappropriate language and intellectual property theft

Shift the Burden, Maintain System Control

• Most importantly, LiveOffice Mail Archive is not software — it’s software-as-a-service, ensuring clients benefit from:
• No upfront hardware, software or ongoing maintenance costs
• No delays in getting their organization up and running on an archiving solution
• No worries with 99.99% uptime and geographically dispersed data centers

"Our focus at all levels is to continually improve the experience we provide our guests, which we accomplish by setting and meeting measurable goals. Over the last year, we have been migrating from on-premise applications to SaaS solutions," said Christopher Moyson, director of IT for Give Kids The World, a non-profit resort for children with life-threatening illnesses and their families with a staff of over 130. "As part of this initiative, we needed an email archiving and compliance solution that was compatible with our current enterprise messaging and mobile servers, reduced total cost of ownership by eliminating time-consuming backups and provided search and tag capabilities, while allowing our IT department to focus on Give Kids the World’s corporate goals and business plan. LiveOffice met all these requirements, plus we were able to rapidly deploy the system."

Pricing and Availability
Available today, LiveOffice Mail Archive starts at $8/mailbox/month with unlimited storage and retention.