New StorageWatch Version 5.0. by RAID, Inc.

RAID, Inc. announced the availability of RAID’s flagship
product StorageWatch version 5.0. StorageWatch is the industry’s
only real-time 24/7 pro-active storage monitoring and management service.

Version 5.0 will provide RAID’s customers with improved remote management
and reporting capabilities that have made this product genuinely unique
in the storage market.

StorageWatch’s patent pending technology performs predictive analysis,
which securely detects and corrects data irregularities. From RAID’s
Storage Network Operations Center, expert staff performs a series of preventative
maintenance procedures which cleanses and protects all data. StorageWatch
is available with disaster recovery solutions including synchronous and
asynchronous remote replication, offsite storage and back-up solutions.
Since data storage assets require the most advanced level of support,
it is not enough to respond to problems after they occur, or even rely
on computer generated alerts. StorageWatch incorporates human intelligence
to properly diagnose and resolve issues in "real time," ensuring
that business operations and data are continuously available.

“The 24/7 storage monitoring and support, coupled with outstanding
customer service has made StorageWatch a vital tool for our customers
and a trusted service for the protection and availability of their most
critical data,” stated Bob Picardi, Chief Operating Officer at
RAID, Incorporated. “StorageWatch 5.0 will bring a new level of
centralized management for increasing the efficiency of our monitoring
services, as well as provide more advanced remote capabilities for disaster
recovery.“

Features and Benefits of StorageWatch:

• Uptime: StorageWatch ensures maximum availability
  of an entire storage system by providing real-time proactive monitoring
  of the overall condition of your storage solution 24 hours a day 7
  days a week. All components of a customer’s solution and environment
  are monitored for irregularities including; Storage Arrays, RAID engines,
  disk drives, power supplies, cooling, switches & fabric (all SAN
  devices) and backup devices.
• True pro-active/preventative maintenance:
  StorageWatch utilizes patent pending technology to perform predictive
  analysis on your storage system. Systems are put through a series
  of preventative maintenance procedures which cleanses data and ensures
  integrity. Tolerance levels are established for each component of
  your storage system and any deviations are instantly recognized by
  our Network Operation Center where corrective action is initiated.
  In the event of a component falling below the prescribed tolerance
  level, RAID has the ability to dispatch a trained service technician
  24×7, anywhere within the United States.
• Performance Tuning: The performance of your
  storage solution can depend on a number of factors including usage,
  design, and individual component operation. RAID, Inc. tunes performance
  by making recommendations and initiating system configuration changes
  to fit your specific application. System optimization can be tweaked
  and storage engine resources reallocated on the fly to meet your performance
  requirements.
• Reallocate Your IT resources: StorageWatch
  eliminates the need to dedicate IT/IS personnel to monitor and manage
  your storage infrastructure. RAID provides expert administration of
  your storage environment where most entities don’t realize the necessity.
• Virtual Administrative Functions including: Storage
  Provisioning and volume allocation, Parity regeneration (integrity
  verification), Remote software upgrades, Storage expansion and reconfiguration,
  Performance Tuning, SAN administration including fabric and switch
  zoning, Battery reconditioning, Monitoring of satellite offices where
  little or no IT staff is present.
• Security: RAID eliminates security risks
  by establishing a secure, encrypted connection between our Network
  Operation Center and storage system. Security protocols such as SSL
  are used and multiple levels of security and password authentication
  are put in place to ensure your network will never be compromised.
  Each storage system is pre-configured to operate with your firewall
  and internal network security devices. RAID has no access to customer
  data and security patches, typically associated with OS based storage
  appliances, are not required.
• Reporting: Customers receive quarterly,
  comprehensive, reports including system level status and performance,
  notification and event summary, configuration and preventative recommendations,
  pro-active maintenance summary.

“We rely on RAID Inc. and the StorageWatch platform to ensure
that our storage system operates flawlessly 24 hours a day, 7 days a week,”
said Simon McClusky, Research Scientist at Massachusetts Institute of
Technology.”RAID’s service and support delivers on all of our expectations.

RAID Incorporated