Texas Champion Bank Selects Assured Data Protection

Texas Champion Bank (TCB) operates as a regional bank with 10 branches and approximately 9,000 customers.

Its primary objective is to cultivate enduring, loyal relationships by delivering top-tier service with personalized attention, fostering growth for both the company and their local communities.

Dain Denkeler has served as the VP of IT at TCB for more than 8 years, overseeing a team of 3. The IT strategy entails outsourcing any feasible IT services to maintain operational efficiency, allowing the team to remain agile and serve the bank. This approach eliminates the need for handling upgrades, updates, staffing, and training related to managing their own backup and DR systems. The team’s primary goals revolve around ensuring compliance, reducing costs for the bank, and delivering optimal solutions for their customers.

It Challenge
TCB had an outdated backup and DR solution nearing its end of life. Replacement quotes came in at 3x the previous cost, prompting Dain to explore alternative options. After obtaining multiple quotes, Assured Data Protection Limited emerged as the most cost-effective solution, offering both backup and DR services along with the capability to backup their M365 data as a managed service.

The primary concern for TCB’s data security lay in human error or deliberate deletion. Dain sought a solution capable of mitigating this risk while ensuring compliance requirements were met. Additionally, as TCB operates in a hurricane-prone region, the threat of natural disasters posed a significant risk. Therefore, Dain prioritized a cloud-based backup and DR solution to safeguard vs. potential disruptions caused by hurricanes.

Solution
Dain was introduced to Assured by a peer, and upon receiving a quote that bundled backup, DR, and M365 backup, he was convinced. The crucial feature of immutability made Rubrik a choice, aligning perfectly with TCB’s needs. Outsourcing to an MSP also aligned with the bank’s IT strategy.

TCB’s compliance requirements include retaining data for 7 years as per FDIC regulations, a task handled by Assured, powered by Rubrik.

Results
“Assured has been working great, Rubrik’s been working great. The biggest time sink we have on the IT side with any product is when something does go wrong, being able to get hold of support and, crucially, somebody that’s knowledgeable enough to fix the issue. That’s what we’ve seen again, and again, from Assured. Any issues we have get fixed very quickly, so we can move on with other projects. As well as the great service we receive, after looking at hardware, software, and employee costs, we’re saving a lot of money outsourcing our backup and DR through MSPs compared to maintaining an in-house backup solution,” said Denkeler.

Case study: Texas Champion Bank