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IBM Storage Expert Care for SAN 128-7 Switches

Simplified method to select services and support to help keep systems operating at peak performance

IBM Storage Expert Care delivers a simplified method to select services and support for IBM Storage Networking 128B-7 storage switches to help keep your systems operating at peak performance

When it comes to maintaining the HA, resiliency, and reliability of the systems and devices that run your business, Storage Expert Care for IBM SAN 128-7 enables you to easily select the right level of expert service.

It provides a simple method that can help organizations avoid long procurement and contracting processes by enabling the acquisition of services for 1 to 5 years at the time of the product purchase.

Storage Expert Care services for Storage Networking 128B-7 storage switches machine type 8969 models P96 and R96 are enabled in company’s systems for years 1 through 5.

Clients that require additional year pricing for the same services provided by Storage Expert Care can request for a quote using the special bid process.

You can select from 2 levels of support:

  • Basic level includes hardware maintenance with next-business-day, onsite response, and support line.
  • Advanced level includes hardware maintenance with same-business-day onsite response, 24 hours a day, 7 days a week, with support line and predictive support.

Planned availability date: June 6, 2022

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