CNCR Group France and Integrated Service Partners in Chicago, IL, Join Forces

CNCR Group SAS launches an EMEA partnership with Integrated Service Partners Ltd (ISP), a software company based in Chicago, IL USA, to offer its CloudServe cloud-based platform.

CloudServe helps IT VARs to improve profitability by managing IT assets and maintenance service contracts, with the goal to help VARs have better control and management of the services contract during the assets’ life cycle.

With this  collaboration on ISP’s CloudServe management platform available through the SSI distribution team, the 2 companies will simplify customers’ transition to the cloud and provide modern IT asset and maintenance contract management, security, automated reporting and consulting.

EMEA launch of CloudServe will take place in 2 phases:

• Immediate first phase:
  Through their VAR partners, corporate end-users will be able to track IT assets and support contracts – both OEM and TPM (Third Party Maintenance). The VAR and its end-user customer can collaborate on managing all IT assets and maintenance agreements on a single platform. VARs will help their customers improve IT asset tracking and maintenance contract management and protect their relationship with their end-user installed base over time.
• In a second step:
  CloudServe will improve OEM contract monitoring and as well as sell TPM contracts for all IT products that might require an extended life, so customers do not have to buy new assets before they are ready. CloudServe enable corporate end-users, through their VAR partners, to save 50%-70% of IT asset maintenance cost while extending the life of their assets.

“Our customers (VARs) have multiple challenges around IT assets and IT service contract management; implementing a cloud solution will help on automation and reporting,” said Gilles Gabriel, COO CNCR Group and SSI, “With CloudServe we will help VARs improve their end users’ satisfaction, both by reducing costs and extending the life of their IT assets, while their VAR will enjoy a significant positive impact on revenue and profit.”

“CloudServe was developed 18 years ago with the purpose of helping corporate end-users and VARs with comprehensive TPM services” said Bill Kelly, founder. “with over 250,000 assets under management through ISP’s CloudServe portal in the US alone, ISP is excited to work with its new Master Distributor CNCR Group to expand ISP’s platform for TPM services in Europe.”