Infinidat Integrates With ServiceNow for Visibility Into InfiniBox System

Infinidat, Ltd announced that the InfiniBox storage platform is integrated with ServiceNow ITOM Visibility, which gives organizations a view into their entire technology estate.

The new integration extends ServiceNow’s out-of-the-box Discovery capabilities to provide visibility into InfiniBox systems, broadening Infinidat’s ecosystem of multi-vendor AIO/s capabilities for large-scale enterprise and service provider environments.

ServiceNow Discovery, a feature of ServiceNow IT Operations Management (ITOM) Visibility, can detect and understand all components of Infinidat’s storage system and add them to the ServiceNow Configuration Management Database (CMDB). This automated mechanism serves as a solid foundation for integrating ServiceNow AIO/s solutions and workflows, simplifying the identification of all components in the data infrastructure, and centralizing data monitoring. Organizations that trust Infinidat 100% availability and multi-petabyte scalability can integrate InfiniBox into their ServiceNow environments.

“Our integration with ServiceNow is a natural extension of Infinidat’s multi-pronged AIO/s strategy and value proposition for enterprises and service providers,” said Erik Kaulberg, VP, Infinidat. “We’ve heard a clear need for this integration from large mutual customers, and our simple InfiniBox API coupled with ServiceNow’s extensible Discovery Patterns approach made it easy to get it done.“

ServiceNow’s Discovery automatically builds dependency relationships between the InfiniBox systems, their constituent components, host systems, and attached networks. This expanded functionality is designed to improve data-driven decision-making and enable organizations to streamline IT processes, including the often complex processes associated with storage. It further strengthens customers’ ability to be proactive and preventative, while minimizing the complexity of optimizing storage for applications.

“Infinidat’s integration with ServiceNow is a positive leap forward that will help our customers simplify and centralize IT operations around the InfiniBox storage they trust to run their businesses,” said Jeff Guenthner, director, West Region, Solutions II, Inc.. “The integration of the two companies’ intelligent solutions will save our customers time and create more opportunities for us. Our customers who already use Infinidat products can fit them easily into their ServiceNow workflows, and our ServiceNow customers have yet another reason to consider Infinidat storage.“

The automatic addition of Infinidat information into the ServiceNow CMDB forms a foundation for event correlation, log analysis, and other capabilities from the broader ServiceNow product suite. The new integration also creates the opportunity for Infinidat customers to use ServiceNow Service Mapping to comprehend what services are powered by InfiniBox. ServiceNow customers who are migrating to InfiniBox storage can take advantage of automated Service Mapping capabilities to identify and assess the services that rely on the existing storage systems to increase accuracy of migration plans.

The updated Discovery and Service Mapping software options with the Infinidat integration are available for download from the ServiceNow Store. Each discovered InfiniBox requires four ServiceNow Discovery Subscription Units, available from ServiceNow representatives.

More about ServiceNow’s integration with Infinidat.