KLDiscovery Ontrack Ready for Increased Demand Driven by Covid-19 Crisis

KLDiscovery Ontrack, LLC, doing business as Ontrack and a data recovery service provider, announced its Remote Data Recovery (RDR) service team is ready for increased demand driven by the COVID-19 crisis.

With millions of remote workers connecting to company servers, the need for network stability, connectivity, and data availability are more important than ever. When a server goes offline, it can cripple an organization, and in many cases, data recovery is required.

Even with limited shipping resources, shelter-in-place orders, or lock-downs, Ontrack is helping organizations with its RDR service allowing anyone in the world to connect their functional server, desktop, laptop, or storage device to one of Ontrack’s secure, high-speed servers. Ontrack technicians connect remotely to customer devices and employ proprietary software to address issues such as corrupt system directories, damaged SQL server tables, lost files, and reformatted or deleted volumes.

“There is a vital need for our RDR service right now, especially for our government and enterprise customers who require data and mission-critical systems to be online for the public and employees working remotely,” said Philip Bridge, president, Ontrack, LLC.  “Fortunately, nearly all of our global offices are available to serve customers, even as our employees work from home. We want to assure our customers that we are here to meet their immediate needs for data recovery through the global COVID-19 crisis.“