StorageCraft Offering $100,000 Recovery Guarantee to Qualified Partners

StorageCraft Technology Corporation, whose mission is to protect all data and ensure its constant availability, will guarantee the recovery of virtual or physical machines, either on-premises or in the cloud.

Starting September 1, 2017, the StorageCraft $100K Recovery Guarantee is a benefit for all qualified StorageCraft partners. To be eligible, a partner needs to be Platinum-level and have on staff one StorageCraft certified engineer and one certified master engineer. Qualified partners’ machines that are protected at the cloud premium service level are included in this industry-first guarantee. If a qualified partner’s machines cannot be virtualized during a true failover event, StorageCraft will compensate the partner up to $100,000.

“For far too long, DR has been handled as a best-effort initiative,” said StorageCraft’s senior director of product management, Hugo Parra, explaining why the company makes this guarantee. “We’re raising the bar to make it clear that we stand behind our products and services and that our partners and their customers can 100% rely on us for their data availability and recovery.“

“We’re so sure that our partners who follow best practices can recover a system using our solution, that we decided to offer this guarantee. Partners can be confident in our solutions and confident that we will take an all-hands-on-deck approach when the situation requires. We’re deeply invested in the success of our partners, and we have their backs. Our joint customers should know that their data is safe with StorageCraft and its partner network,”  Parra continued,

Th company offers guidelines that, when followed, will guarantee partners a timely DR, either on-premises or in the StorageCraft cloud. After following the guidelines, if a qualified partner experiences a true disaster and cannot successfully virtualize an affected machine, that partner is eligible for compensation if 1) the partner reports the issue to StorageCraft Support within 24 hours of the disaster and 2) Support is unable to quickly resolve the issue-typically within 24 hours. StorageCraft will pay the partner $10,000 in cash or credit per machine, for up to ten machines, for a total of up to $100,000 in cash or credit.

StorageCraft Cloud Services is what enables the company to make this guarantee. Built with partners and their customers in mind, it enhances the reliability of the StorageCraft ShadowProtect SPX.

StorageCraft Cloud Services is a distributed and fault-tolerant DR cloud with 99.999+ percent uptime.

Features include:

• DR as a Service (DRaaS): The ability to virtualize machines and networks (Windows and Linux systems), with quick recovery for files and folders
• Single pane of glass: Central management of all customer accounts and services from one location
• Patented VM Policy technology: Configuration of sequence, order and timing for each mission-critical system via patented VM Policy topology editor so that testing and execution of a site-wide failover can happen with the click of a button

Eligibility for the $100K Recovery Guarantee is governed by the StorageCraft Recovery Guarantee terms and conditions.