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UK Law Firm TWM Solicitors Transforms IT With EMC

Replacing legacy Dell storage with VMX and Total Protection Pack

EMC Corporation announced that TWM Solicitors LLP, a mid-sized law
firm based in the UK, has chosen its technologies to transform its IT
infrastructure, power its virtualization strategy and better support its commercial
and private law services.

twm_emc_01

TWM
Solicitors has selected EMC VNX unified storage with EMC Total
Protection Pack to consolidate and transform its storage infrastructure
and help manage its mission-critical applications, such as Microsoft
Exchange, SQL, IRIS practice management solutions, BigHand and CRM. TWM
Solicitors is also using vSphere for its 95% VMware virtualized
infrastructure.

Customer Benefits:

  • Performance and Efficiency
    – With VNX, TWM Solicitors has increased storage utilization by 200%
    and improved the speed and responsiveness of its operations and customer
    service.
  • Cost Savings – It has reduced power and cooling demands while lowering CAPEX and OPEX costs, achieving a cost savings of £15,000  per year
  • Improved Data Protection
    – It has lowered its recovery time by 99%, recovering critical
    applications, such as Exchange, in few minutes with EMC RecoverPoint,
    instead of up to 48 hours with its previous solution.
  • Streamlined Administration
    – It has simplified the management of its mission-critical applications
    with VNX, reducing time to deliver new IT resources to internal users
    with approximately 96% faster deployment of new servers.
  • Increased Data Availability
    – With VNX and vSphere, it is able to manage its infrastructure and
    perform system maintenance without any service interruption to its
    client services.

Customer Challenges and Solutions
TWM Solicitors’ legacy Dell, Inc.‘s
storage environment was no longer providing adequate capacity and
system performance, and the firm’s IT department experienced
difficulties meeting the growing needs of its internal users. To better
support its customer service and ongoing virtualization program, TWM
Solicitors needed a storage solution that could provide increased system
performance, cost-savings and the flexibility to support anticipated
growth.

After evaluating several solutions, it selected VNX
unified storage with vSphere for its performance, efficiency and
integration with VMware. With its EMC and VMware technologies, the
company has improved performance, increased storage utilization by 200%
and achieved cost savings, including reductions in CAPEX and OPEX costs.
TWM Solicitors has also been able to lower its recovery time by 99%
with RecoverPoint, recovering applications such as Exchange in just a
few minutes, instead of up to 48 hours with its previous solution. Tight
integration between VNX and VMware has simplified system management,
reducing administration time and cost and enabling staff to focus on
more critical projects, while also driving new revenue-generating
initiatives for the firm. Additionally, TWM Solicitors has been able to
reduce power and cooling demands with VNX, resulting in annual cost
savings of £15,000.

Alan Barrett, head of IT, TWM Solicitors, said: "EMC’s
technology has had a dramatic impact on business performance. Our IT
environment needed to move at the same fast pace that our business
moves. With EMC, we were able to transform our IT infrastructure and
move to a more innovative and agile environment. EMC VNX provides us
with the scalability to meet future needs and enables us to explore new
business opportunities, as well as deliver an entirely more responsive
experience of technology. With EMC, we know that we have a stable,
powerful platform – one that will support our growth in the future.

"Because
of VNX automation, we now have the time to drive additional value to
the firm. For example, we have scanned 80,000 wills into our SQL
databases. Now, when a client walks in, we can locate their will in a
matter s rather than days, as used to be the case.

"Before
deploying VNX, every time we wanted to run a new application we had to
purchase and install another server which could take 2-3 weeks. We’ve
been able to retire 35 Dell servers since implementing VNX, capturing
£15,000 per year in power and cooling cost savings. We expect our VNX
investment will pay for itself in less than three years."



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