CommVault Simpana Chosen by University of Rochester Medical Center

The University of Rochester Medical Center (URMC), the centerpiece
of the university’s health, research, teaching, patient care and community
outreach efforts, embraces CommVault Systems, Inc.’ Simpana 9’s
Singular Information Management technology and switch from its legacy Symantec
NetBackup deployment.

An expansion in the number of IT systems that drive healthcare
delivery, all of which need to run 24/7, 365 days of the year, prompted URMC to
re-evaluate its data and information management strategy. With Schools of
Medicine and Dentistry, two hospitals, 121 locations and nearly 160 outpatient
clinics, URMC was looking to eliminate the number of silo-based backup and
recovery solutions and drive increased visibility into data across its multiple
sites to support critical industry compliance and retention requirements.

With the levels of patient care a priority as well as
the need to support meaningful use initiatives, URMC selected Simpana software
based on its ability to centralize the management of electronic medical records
and research data across the university’s growing physical and virtual
environment.

URMC leverages CommVault’s singular platform to accelerate
both backup and recovery of 180TB of data for hundreds of clinical
applications, including an Epic-based electronic medical record system, GE FlowCast,
McKessonHBOC Star and Allscripts, spanning every department and medical
specialty at URMC’s hospitals, clinics, physician offices, labs and cancer
centers.

Additionally, URMC relies on Simpana to better manage
storage that’s growing by up to 50 percent annually. The university is able to exceed recovery SLAs and retain
rapid access to patient files and electronic health records as dictated by
hospital policies, the National Institute of Health (NIH) and Joint Commission
on Accreditation of Healthcare Organizers (JCAHO).

Healthy, Scalable Data Management Prognosis

• According to URMC, Simpana’s granular recovery options have
  helped the university improve data restores, which previously could take up to
  three days and now can be completed in hours.
• By eliminating redundant data with embedded
  deduplication, the center has lowered storage costs while easing
  administration. The university cites dedupe ratios of up to 80 percent on Unix,
  SQL and Windows data.
• Limitations from its legacy NetBackup software prevented URMC from
  scaling the organization’s virtual infrastructure. URMC
  can now accelerate the adoption of virtual server technologies knowing the
  organization has a scalable data protection solution as well as recovery
  capabilities designed to support virtualized application recovery SLAs.
• Simpana also provides URMC with the flexibility to meet the
  budget, operational and compliance needs of its existing physical and virtual
  environment while migrations to cloud storage in the future.
• With CommVault’s ‘push updates’ capability, URMC performs upgrades
  in half the time; capacity licensing makes it easy for URMC to add new software
  features and functionality, such as edge data protection to safeguard desktops
  and laptops containing vital research data.

Rick Haverty, director of infrastructure at University of Rochester
Medical Center, said: "It is
critical for us to support the center’s core mission, especially in managing IT
systems that drive healthcare delivery, all of which need to run non-stop,
24/7, 365 days of the year. CommVault Simpana 9 software enables us to fully
protect 42 clinical applications that are essential to patient care along with
hundreds of other applications that are also important in running our
operations."

"We look at each new
server request to first see if it can be virtualized to reduce capital costs,
space and power. We’ve also found that our server virtualization strategy eases
disaster recovery and maintenance. To that end, we really appreciate how
Simpana software helps us scale out our virtualized environment while easing
support and protection of our legacy physical servers."

"Unlike previous
dealings with our legacy vendor’s support organization, CommVault’s Business
Critical Support team was very responsive, knowledgeable and eager to work with
us to streamline our deployment and help us realize measurable benefits
immediately."

"Equally important was noting that CommVault
offered edge protection functionality. Since our desktops and laptops hold a
lot of valuable research data, the opportunity to extend the same high level of
data protection to these dispersed systems was appealing."