Himag Solutions First Doyenz UK rCloud Customer

Doyenz Inc. has announced that Himag Solutions Ltd. has become the first UK client to
use its recently launched rCloud service from its new London data centre.

With over ten years experience in the field of Planar Transformers,
inverter technology and PCB design, Himag Solutions has become a 
leader with over 1.5 million planar transformers delivered including over 200
bespoke designs. The Gloucestershire based firm manufactures in both the UK and
China with field sales staff and partners across the Americas, Europe and Asia.

The firm runs the majority of its key business activities from a
Microsoft Small Business 2011 Server based at its headquarters in Quedgeley. The SBS server provides email, contact books, product database and remote
access to critical files and is needed by users from across the world at any
hour of the day.

Himag felt that its current business continuity position, using a
daily backup removed off-site by a senior member of staff, was not robust
enough. After seeking advice from Technos Solutions, an IT service provider,
the firm selected the Doyenz rCloud solution, a disaster recovery solution that
can reduce the recovery period for physical and virtual environments to minutes
instead of days.

In late November 2011, a technical team from Technos performed a
local backup of the critical server which was seeded via a removable drive sent
to the Doyenz UK datacentre in London. This complete server image was then
updated in the rCloud with an incremental backup sent from Himag via a
broadband connection every night.

"Under the old system, we estimated that if we had a server
failure, say in the middle of the night, it would take us at least a day to
recover in the best case scenario. Worse case of maybe several days if we
needed to fully rebuild our server," explains Dean Curran, Managing
Director at Himag, "We have field staff and manufacturing partners around
the world that need constant access to our Microsoft applications and the
prospect of an IT outage for such a length of time was not acceptable for our growing
export led business."

Technos also provides Himag with a 24/7 server monitoring and
troubleshooting service as part of its Business Continuity package. In January,
the IT service provider ran a mock disaster recovery procedure to ensure that
Himag was able to switch over to its Doyenz rCloud – even after a full server
or simulated site outage.

Through its interface, rCloud can restore virtual production
server environments in less than fifteen minutes by hosting virtualised images
of the local production server in a remote cloud. In the event of an outage,
Himag staff can gain immediate access to business critical applications through
any internet connected web browser.

"The yearly cost of business
continuity and server monitoring solution from Technos is less than one lost
deal or delayed order," explains Curran, "and for us, it provides a
recovery position for our Microsoft Small Business Server which can be fully
tested and able to deal with even the most severe outage."

In addition, Technos can test system upgrades and new software on
behalf of Himag using a replica IT production environment started in parallel
from within the rCloud Virtual Lab.

As Mike Gibbs, Managing Director for
Technos explains: "If there is a major operating system patch or if we are
integrating any new software, we can carry out the development work in the
replica production server, test it and then go live in the production
environment without impacting the client – this is a significant advantage
which goes beyond business continuity."