New Isilon’s Facility in Minneapolis, MN
Providing additional tier-1, -2 abd -3 support for WW customers
This is a Press Release edited by StorageNewsletter.com on October 18, 2010 at 2:34 pmIsilon Systems, Inc. has expanded its global services operations with a new facility in Minneapolis, MN, providing additional tier one, two and three support for its worldwide customer base.
Isilon’s facility at 9600 – 54th Avenue North,
Suite 130, Plymouth, MN 55442
In combination with Isilon’s existing support center in Seattle, WA and services provided by Isilon’s customer support partner Unisys, the new facility delivers comprehensive customer support and a second, 24x7x365 call center to ensure the highest levels of customer service and response.
"As we continue to witness increasing enterprise demand for our scale-out storage solutions, expanding our global services infrastructure in parallel is critical to providing world-class support," said Bill Wolak, vice president of global services, Isilon. "This new facility represents Isilon’s commitment to serving our customers around the clock and across the globe."
With the expansion of its global services infrastructure, Isilon is providing its customers with support capabilities and access to live, trained and immediately available support personnel, ensuring its customers can maximize their investment in Isilon scale-out storage.