VaultLogix Integrates ConnectWise

VaultLogix LLC, provider of online backup and recovery for business data, has completed integration with ConnectWise, a business operating system designed exclusively for IT service providers.

“ConnectWise business operating software combined with VaultLogix online backup and recovery is an excellent way for MSPs and VARs to manage backups for their small to midsize business customers,” said Zak Karsan, Vice President of Sales and Strategic Alliances for VaultLogix. “Both VaultLogix and our existing reseller partner base who currently use ConnectWise PSA software are extremely excited about the completion of our tight integration with ConnectWise PSA, enabling MSPs to streamline their own internal operations in two critical ways. First, reducing the time it takes for MSPs to bill their online backup customers and second, providing MSPs with a way to more effectively and efficiently manage the VaultLogix remote backup and restore service. VaultLogix is a great addition to our network of on-demand tools, knowledge, services and support for the IT Nation. Alerts generated from remote monitoring and management (RMM) platforms and backup and restore notification emails generated from VaultLogix Internet Vault Advantage flow seamlessly into ConnectWise PSA software, creating service tickets that make it simple for MSPs to manage the VaultLogix offsite backup solution. In addition, backup data usage and additional non-recurring and monthly recurring charges for the VaultLogix online backup service have been integrated into the ConnectWise business operating system creating a seamless billing process for the MSP."

The integration has been tested and approved by both existing VaultLogix resellers and users of ConnectWise PSA software, ensuring the quality of the integration and validating the combined power of the VaultLogix and ConnectWise partnership.

“VaultLogix’s leadership in online backup and recovery services, particularly in the MSP channel, will be an asset to IT service companies as it reduces the overhead for designing offsite data protection for their customers,” said Arnie Bellini, ConnectWise CEO. “VaultLogix is a great addition to our network of on-demand tools, knowledge, services and support for the IT Nation.”