Tribion Assures Reliability and Scalability of VMware Data Protection and Recovery

PHD Virtual Technologies, provider of esXpress, a multi-VM backup and restore solution, announced that Tribion Ltd., a service provider of the ‘Virtual Private Office’ concept, has selected esXpress to provide scalable and reliable data protection and recovery for its VMware environment of 20 ESX servers. esXpress delivers scalable, highly available and cost effective VMware backup and restore capabilities which enable Tribion to assure consistent data access and protection for its diverse managed service customers.

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Tribion Ltd. is the 10-year-old innovator of the Virtual Private Office concept. With customers throughout the Netherlands, Belgium and Greece, Tribion’s Virtual Private Office delivers professional automation without large investments. Its IT outsourcing solutions go beyond the delivery and management of a customers’ network. It uniquely delivers an advanced network that is accessible anywhere via the internet – growing and shrinking as required by its customers with the security and data protection that is second to none.

As Tribion’s Virtual Private Office environment continued to grow, so did its data protection requirements. Yet, attempting to backup its large virtual environment with its former solution was becoming a challenge. With its expanding customer data volumes, it found that its large VMware virtual environment couldn’t be protected within a workable backup window. It also found that when it came time to restore critical customer files, restore times were too slow. Even worse, critical functionality – such as good scheduling capabilities and logging and reporting features – were missing. After migrating to a newer release of the solution, instead of resolving these issues the problems just got worse. The Tribion data center team was spending countless hours checking and configuring backups every day. It was time to seek a data protection and recovery solution that would better meet their reliability requirements.

"It’s hard to put a price on having to say to a customer, ‘I’m sorry, we cannot restore your files.’ Or, ‘The restore will take about two days,’" said Jacco Branderhorst, CTO, Tribion. "Fortunately, we always have been able to guarantee backups to our clients but it was urgent for us to find an alternative because otherwise our good name would have been at stake. We could no longer risk the cost of not finding a better way to address our data protection needs."

To find the best data protection solution for its expanding VMware environment, Tribion turned to its trusted hardware and software reseller, Tagnet. Tagnet suggested that Tribion test esXpress from PHD Virtual. esXpress protects virtual environments by backing up more VMware data in less time at lower cost. As a result it has become the fastest multi-VM backup and restore solution on the market. esXpress scales across an enterprise’s entire virtual infrastructure with no additional hardware or software required, and minimal impact on VM server, console or network performance.

"Tribion selected esXpress because it proved to be a solid, reliable solution," said Joost Wenderich, Sales & Project Manager, Tagnet. "The backup and restore speeds are very impressive and the solution delivers excellent logging and reporting so that Tribion staff no longer has to check backups after they are performed. Finally, esXpress’ source side data deduplication feature significantly reduced the size of backup files adding significant speed and cost-efficiency advantages."

esXpress is the market’s fastest multi-VM backup and data protection solution that backs up and restores virtual machine data to existing disc or tape.

Key benefits of esXpress for Tribion include:

• Reduced backup window and storage capacity requirements through esXpress’ source-side global de-duplication across the company’s ESX farm and 4 concurrent backup streams per ESX host (esXpress provides up to 16 streams).
• A centralized management console to control of all hosts and deployed VBAs for simplified setup, configuration, and backup, so Tribion staff can proactively manage the backup process in less time.
• Genuine fault tolerance for assured reliability and recovery assurance. If one VM generated by esXpress to backup fails, esXpress automatically generates another.
• Dynamic enterprise scalability with the ability to protect an enterprise’s entire virtual infrastructure with no additional hardware or software required, and minimal impact on VM server, console or network performance.

"Now, with esXpress we can simply just ‘set and forget’ about our customer backups," added Branderhorst. "Our customers trust us to ensure that we have the right backups, every time. esXpress has helped us achieve this while also significantly reducing the management time for our data center team. We can check backups in just a matter of minutes, instead of hours and we have the confidence knowing that our backups are reliable, every time. It really helps for a good night’s sleep."

To download a free trial version of esXpress