AppAssure Helps Walden House Maintain Their E-mail System

Walden House, a drug and alcohol treatment center based in San Francisco, California, ensures constant access to business-critical applications with Replay 4, the latest backup 2.0, disaster recovery and application protection software from Microsoft Gold Partner AppAssure Software.

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Eric Sagerdahl, IT Analyst, was looking for a backup product that would allow Walden House to backup their servers on a regular basis – not in the old model of days or weeks, but within minutes. While Walden House is centered in the San Francisco Bay Area, it delivers services throughout California, so Walden House needed their data quickly with as little downtime as possible. Eric needed something that was simple, reliable, and easy to test.

Recently, Walden House’s mailboxes were accidentally deleted after installing Replay. With Replay, Eric was able to recover everything they needed within 20 to 30 minutes with a few clicks.

Eric also notes that one thing he values about AppAssure is the support. He reports that support is easily accessible and available to answer any and all questions. For Eric and Walden House, having AppAssure backup all their IT infrastructure means they can focus on their core mission: providing a full-continuum health care system specializing in all aspects of addiction services.

Replay:

Eliminates the backup window
Creates point-in-time images continuously
Reduces server down-time dramatically
Allows users to access applications (including e-mail) during a live recovery
Reduces disk space by 70% with built-in data deduplication and compression
Eliminates tape and tape infrastructure
Allows for recovery or messages, files, databases, storage groups or the entire server from bare-metal in just a few

Eric Sagerdahl, IT Analyst, Walden House, said:" We’ve always been happy with the support … if you really need to talk to somebody right away, there’s always someone right there for you. I honestly don’t know how we would have recovered all the data before AppAssure."