Harland Financial Solutions Launched Shared Recovery Services

Harland Financial Solutions has launched Shared Recovery Services to satisfy a simple, low cost alternative for its credit union clients using the UltraData Enterprise core system in a service bureau environment.

Shared Recovery Services enables UltraData Enterprise service bureau clients to partner with one another, sharing facilities and data connections, in the event of a disaster. The shared service connects the credit unions directly to the Harland Financial Solutions Enterprise Services Center located in Des Moines, Iowa. By establishing a remote recovery site, credit unions can easily and quickly regain connectivity and maintain around-the-clock operations without the capital investment.

“Shared Recovery Services greatly simplifies the disaster recovery process for our credit union,” said Jerry Hostestter, vice president of operations at Two Harbors Federal Credit Union in Two Harbors, Minn. “The service enables us to easily document and show examiners the testing results, while satisfying business continuity planning requirements.”

Shared Recovery Services supports direct connection to the Enterprise Services Center for critical business processes and provides predefined communications procedures to ensure 24×7 access to Disaster Recovery resources. The service assists with meeting the guidelines for annual business continuity testing and planning put forth by the examiners.

“The setup of Shared Recovery Services was straightforward and seamless,” said James Sheppard, operations manager at Life Line Credit Union in Richmond, Virginia. “We have tested the service on two separate occasions and, in both instances, it worked beautifully with minimal effort on our part. We are confident our credit union is now well prepared to maintain operations in the event of a disaster.”

Harland Financial Solutions currently offers its UltraData Enterprise clients a variety of business continuity and disaster recovery options in addition to the new Shared Recovery Services. High Availability solutions provide UltraData Enterprise in-house credit unions the ability to restore, archive and replicate data in the event of a system crash or media failure. Online data storage solutions provide an online option for secure back-up and recovery using EVault Software from i365, A Seagate Company. Full disaster recovery can be performed by engineers at the Harland Financial Solutions Disaster Recovery Center in the event of a disaster to enable credit unions to continue operations at their main office, a branch or at the Center.

“A wide variety of natural and manmade disasters requires an array of service offerings in order to meet the needs of our clients who range from small to very large, whether operating in-house or in a service bureau environment,” said Scott Huseman, director of service bureau operations for the Credit Union Core Systems group of Harland Financial Solutions. “As their trusted advisor and strategic partner, we want to provide our credit union clients with the ability to make every effort to maintain consistent business and ongoing services to their members should they experience a disaster.”

Harland Financial Solutions’ Enterprise Services Center delivers UltraData Enterprise to more than 200 service bureau credit unions nationwide.