Data Recovery Portal to Apple Service Providers

DriveSavers announces an online data recovery portal, exclusively for Apple Authorized Service Providers (AASP) and Self-Servicing Accounts (SSA). The certified secure web portal provides a streamlined approach for facilitating Apple data recovery orders when Apple customers need data recovery as part of a repair event. More than 2500 AASPs and SSAs have access to DriveSavers Data Recovery Portal.

Computech Support Services, awarded Apple’s 2008 Service Excellence Award for North American Service Providers, is an early adopter of DriveSavers Data Recovery Portal. Computech’s Director of Business Development Norman C. Riker comments: ‘We are impressed with the DriveSavers Data Recovery Portal. Having easy online access to DriveSavers eliminates extra steps for our technicians so we are able to spend even more time enhancing our customers’ experience. Ina matter of minutes, we can place data recovery orders for our customers and, at the same time, satisfy the requirements needed to maintain our premire service provider placement with Apple. It’s a win-win for all involved."

DriveSavers President Scott Gaidano comments: "Providing a quick and easy solution for AASPs and SSAs to access our data recovery service was our goal to further connect DriveSavers to the Apple user. We have created, not just an online tool to assist with data recovery services, but a true portal that allows for several means of communication between the service provider and DriveSavers. The portalautomates many tasks our partners would normally need to do manually. Now, more time and energy can be used to focus on the customer and getting their data back."

DriveSavers web portal enables AASPs and SSAs to:

• Initiate the data recovery process
• Track existing data recovery projects
• Find answers to frequently asked questions
• Reorder DriveSavers supplies