Box New Enterprise Advanced Plan for Intelligent Content Management

Box, Inc. released a set of AI-powered innovations in its new Enterprise Advanced plan to revolutionize how organizations manage content.

Box customers have access to Box Apps, Box AI Studio, and Box Doc Gen via API. This new plan combines the full power of the company’s ICM platform into a single offering so customers can automate workflows, extract valuable insights, and accelerate processes across the enterprise with Box.

“There is a tremendous amount of value trapped inside enterprise content, but the majority of companies can’t harness the full value of their information with existing legacy solutions,” said Aaron Levie, co-founder and CEO, Box. “Breakthroughs in LLMs now allow businesses of any size to transform their unstructured data into actionable insights and automate critical workflows. With Enterprise Advanced, Box is delivering an Intelligent Content Management platform in a single offering that empowers businesses to harness the value of their content like never before — all at a fraction of the cost.”

“At World Kinect, we understand the importance of organizing and centralizing content, especially unstructured data,” said Julio Pereira, VP, IT infrastructure and cloud, World Kinect. “Box delivers exceptional value by combining robust security with seamless accessibility – all within a single platform. With the new intelligent features in the Enterprise Advanced plan, we will be able to easily access metadata to gain deeper insights from our content while automating slow, manual workflows to enhance productivity. By leveraging Box’s Intelligent Content Management platform, we are redefining how we work with our content in the age of AI.”

Unleash AI capabilities today with enterprise advanced
The company’s Enterprise Advanced plan is generally available, making it easier than ever for organizations to leverage the best AI models to get a handle on their content, discover insights to make data-driven decisions, and intelligently extract structured metadata to automate mission-critical business processes. This transforms slow, fragmented, and manual workflows that hold businesses back into efficient, automated, end-to-end processes – all within a secure, intelligent content platform that accelerates productivity.

With Enterprise Advanced, customers can deploy Box Apps to their organizations, giving users the ability to easily design and rapidly roll out intelligent, no-code apps faster than ever before. With Box Apps :

HR teams can create policy apps that intelligently apply metadata to employee policies, internal procedures, and benefits information to systematically manage the processes around creating, updating, and maintaining these heavily used documents;
Marketing teams can create asset apps to manage rich media assets like graphics, images, videos and more, making it easier to ingest, store, search, retrieve, and collaborate with users;
Legal teams can create contract apps to automate the extraction of metadata on agreements managed centrally on Box, with built-in expiration alerts and standardized processes to generate, review, approve and send contracts out for signature;
Accounting teams can create transaction apps that intelligently extract metadata from invoices, help map them to existing purchase orders, and efficiently manage the process of tracking transactions from approval to payment;
Sales teams can create account management apps that speed up deal cycles, enabling sellers to quickly find and retrieve NDAs, proposals, quotes, and contracts.

Customers on the Enterprise Advanced plan can also unleash Box AI Studio, which enables businesses to create, test, and deploy custom AI agents tailored to their unique requirements, leveraging trusted LLMs like Azure OpenAI Service, AWS Bedrock, Anthropic’s Claude via AWS, and Google Cloud’s Vertex AI. With Box AI Studio :

Sales teams can create an agent that is customized with prompt instructions that will be able to help sales teams standardize the format for AI-generated contracts summaries, answer relevant and targeted questions on past contracts, customer data insights, while improving sales efficiency;
Marketing teams can create an agent that is customized with brand guidelines, target audience preferences, and content formats that will be able to help with generation of blog posts, social media content, and marketing copy that aligns with the company’s messaging, and brand guidelines;
Customer Service teams can create an agent that is customized with prompt instructions that will be able to give employees accurate answers immediately based on product catalogs, customer data insights, and past interactions, while reducing response times dramatically;
HR teams can create an agent that is customized with company values and employee guidelines that will be able to enhance the candidate experience with timely follow-ups and provide insights from employee feedback and performance data;
Product teams can create an agent that is customized with product information – including current and future product offerings – that will be able to ingest feedback from customers, summarize gaps, and offer recommendations of knowledge-based articles that can help address customer questions.

To help businesses build more advanced workflow automation solutions, Box is also delivering Box Doc Gen via API to Enterprise Advanced customers, which automatically creates custom documents within Box by pulling data from third-party apps, custom apps, and metadata.

Transform business with intelligent content management
The company’s Intelligent Content Management is a platform designed to empower organizations in managing their unstructured data effectively. It combines advanced collaboration tools, security measures, and enterprise-grade AI within a flexible, cloud-based infrastructure. The firm’s ICM facilitates user experiences across devices while supporting compliance with industry standards. By integrating AI capabilities, The firm’s ICM enables businesses to automate workflows, derive insights from content, and enhance overall productivity, making it a solution for modern content management needs.

“Organizations are feeling the pressure to create more value from their unstructured data — at the same time the volume of that data is growing faster than ever,” said Melody Brue, VP and principal analyst, Moor Insights & Strategy. “To meet this challenge, they need scalable, AI-driven solutions with robust security that can empower users to generate insights. Box’s Enterprise Advanced plan, with features like AI Studio, AI-powered metadata extraction, and no-code intelligent apps, aims to address these needs by putting AI and workflow automation front and center for intelligent content management. This could make a big difference in how organizations get more value from their unstructured data, while also driving broader AI adoption and reducing risk by automating workflows.”

Availability:
Enterprise Advanced provides customers with the full power of the company’s ICM platform in a single, comprehensive package. With the Enterprise Advanced plan, customers gain access to the following features :

Box Apps, Box AI Studio, and Box Doc Gen via API: Generally available;
500GB File Size Support: Generally available and is a significant increase from the 150GB limit on Enterprise Plus;
Box Forms and Enhanced Box Doc Gen Capabilities: Including native Box Doc Gen and support for Salesforce, currently in beta and expected to be generally available later in Q1 2025;
Box Archive: Currently in private beta, with general availability planned for Q2 2025.