IBM Diamondback Tape Library with S3 Deep Archive Entry Configuration

IBM Corp. is making available the S3 Deep Archive entry configuration to its Diamondback Tape Library, to deliver S3 archival solution to store cold data.

To enable S3 glacier capabilities, Machine Type 4883-L9A feature number AK3A enabling Machine Type 9273-S31 IBM S3 Deep Archive will be available to attach to the Diamondback Tape Library.

Key requirements
Appropriate Diamondback tape library with IBM LTO-9 Serial Attached SCSI tape drives attaching to feature number AK3A.

Planned availability date : June 14, 2024.

Description
The IBM S3 Deep Archive entry configuration on Diamondback Tape Library is the new gen S3 Deep Archival solution, designed to efficiently support the growing demand of cold storage based on industry standard S3 Archival protocols. S3 Glacier archival class storage on Diamondback offers an efficient hardware design that allows flexible scalability, while maximizing storage density and reducing complexity.

• Standard S3 Glacier commands

• No additional tape software

• Premise data control

• Data encryption at-rest

• No cost for retrieval priority

• Air gap storage

• Integrated system monitoring

Statement of direction
IBM intends to deliver the IBM S3 Deep Archive standard configuration for its Diamondback Library.
The IBM S3 Deep Archive standard configuration for the Diamondback Library is currently projected to deliver up to 16.1TB/hour (compared 4.6TB/hour in the entry configuration) and 14 data access points/tape drives (compared to 4 data access points/tape drives in the entry configuration). IBM also intends to deliver support for larger scale deployments of its S3 Deep Archive across its multiple tape infrastructures.

Expected business value for clients include:

• Increase on data performance data recall

• Scalable storage

• Improved operational efficiency

Product number

Publications
To access the IBM Publications Center Portal, go to the IBM Publications Center website.

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, which can currently be downloaded.

Services :

IBM Consulting
It is the catalyst for business transformation. With deep industry expertise spanning strategy, experience design, technology, and operations, It has become the trusted partner to over 3,000 of the world’s most innovative and valuable companies. Our 150,000 consultants embrace an open way of working, bringing a diverse set of voices, experiences, and technologies, such as Hybrid Cloud and AI together to accelerate business transformation.

Supported by IBM Garage, IBM Consulting’s co-creation method can bring speed and scale to innovation with an enduring ecosystem of technology leaders to deliver solutions for some of the world’s most complex challenges. IBM Consulting collaborates closely, evaluates freely, and applies breakthrough innovations that drive sustainable change and reinvents how business gets things done.

To find out more, see the IBM Consulting website.

IBM Technology Lifecycle Services (TLS)
IBM TLS helps organizations protect their IT investment with support and services for their hybrid cloud and enterprise IT data centers across the product lifecycle. Deep expertise in IBM Systems, enterprise networking and third-party vendors, streamlined processes and advanced technologies such as AI, enable organizations to consistently maintain high availability for mission-critical workloads across the product lifecycle. Consultants have deep technical expertise, valuable tools, and successful methodologies which help organizations to solve business challenges, gain new skills, and apply best practices. For more information about the IBM infrastructure support and services, see the IBM Technology Lifecycle Services website.

IBM Technology Expert Labs
IBM Expert Labs is a professional services organization powered by an experienced team of product experts. This knowledgeable team brings deep technical expertise across software and infrastructure, including IBM Data and AI, Automation, Sustainability, Security, Software Defined Networking, IBM Power, IBM Storage, IBM Z and LinuxONE, IBM GDPS and IBM Cloud. We use proven methodologies, practices and patterns to help our partners develop complex solutions, achieve better business outcomes and drive client adoption of IBM software, servers and storage. For additional information, see the IBM Technology Expert Labs website.

IBM Support
For installation and technical support information, see the IBM Support.

Additional support

IBM Client Engineering for Systems
It is a framework for accelerating digital transformation. It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to turn those ideas into business value in weeks. When you work with Client Engineering for Systems, you bring pain points into focus. You empower your team to take manageable risks, adopt leading technologies, speed up solution development, and measure the value of everything you do. Client Engineering for Systems has experts and services to address a broad array of use cases, including capabilities for business transformation, hybrid cloud, analytics and AI, infrastructure systems, security, and more. Contact Client Engineering at sysgarage@ibm.com.

Technical information

Physical specs

• Width: 482mm (18.97in.)
• Depth: 751.47mm (29.6in.)
• Height: 42.8 mm(1.68in.)
• Maximum weight: 22.51kg (49.62lb)

Operating environment

• Temperature:
  • Operating: 10°C to 35°C (50°F to 95°F)
  • Nonoperating: -40°C to 65°C (-40°F to 149°F)
• Altitude:
  • Operating: 0m to 3,000m (0ft to 40,000ft)
  • Nonoperating: 0m to 3,000m (0ft to 40,000ft)
• Input power requirements: 100-240V AC, 50Hz/60 Hz
• Maximum power output per PSU: 800W

Hardware requirements
Feature number 1554 – Standard 19 inch Top Rack, feature number 1555 – Top Rack Front Door, and feature number 1556 – Top Rack Rear Door, are required for Machine Type 4883-L9A.

Security, auditability, and control
This product uses the security and auditability features of the preloaded application software.

The client is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

Products – terms and conditions

Warranty period

⁽¹⁾ refer to complete coverage details below
⁽²⁾ not offered in USA

Three years.
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. An IBM part or feature installed during the initial installation of an IBM machine is subject to the full warranty period specified by IBM. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

CRU and On-site Service
At IBM’s discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

• 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 PM local time in order to qualify for next business day response.

Warranty service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their clients, and normal warranty service procedures for the IBM machine apply.

International Warranty Service
International Warranty Service allows you to relocate any machine that is eligible for International Warranty Service and receive continued warranty service in any country where the IBM machine is serviced. If you move your machine to a different country, you are required to report the machine information to your Business Partner or IBM representative.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Warranty service will be provided with the prevailing warranty service type and service level available for the eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased.

Following types of information can be found on the IBM Support website:

• Machine warranty entitlement and eligibility

• Directory of contacts by country with technical support contact information

• Announcement letters

Warranty service upgrades
During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to a firm’s website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

• On-Site Repair, 7 days a week, 24hours/day

Maintenance service options

CRU and On-site Service
At IBM’s discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

• 24 hours per day, 7 days a week, 4 hour average response, same day

Client Replaceable Units (CRUs) may be provided as part of the machine’s standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.

Maintenance services
If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM’s normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

Following service selections are available as maintenance options for your machine type.

• On-Site Repair, 7 days a week, 24hours/day

• On-Site Repair, 5 days a week, 9hours/day, next business day

On-site service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Client Replaceable Unit (CRU) service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs are designated as being either a tier-1 (mandatory) or a tier-2 (optional) CRU.

Tier-1 (mandatory) CRUs: Installation of tier-1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a tier-1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service, IBM will replace a tier-1 CRU part at your request, at no additional charge.

Tier-2 (optional) CRUs: You may install a tier-2 CRU yourself or request IBM to install it, at no additional charge.

Following parts and feature(s) have been designated as tier-1 CRUs:

• HDDs

• Fans

• Power cord

• Power supply

CRU and machine exchange service
At IBM’s discretion you will receive CRU service or IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

Non-IBM parts service
Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, clients are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine: No

IBM hourly service rate classification
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features: Yes

Model conversions: No

Machine installation
Installation is performed by IBM with Feature number #B0SK – ServicePac Machine Setup Support for Storage.

For Program Technical Support, search by Machine type number on the IBM Support Product Lifecycle website.

Graduated program license charges apply: No

Licensed Machine Code
IBM Machine Code is licensed for use by a client on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the client. You can obtain the agreement from the Machine warranties and license information – Overview website.

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Prices
For all local charges, contact your local IBM representative or IBM Business Partner.

Following is a newly announced model and features of the IBM System Storage 9273 machine type:

Following is a newly announced feature of the IBM System Storage 4883 machine type:

IBM financing
IBM Financing provides payment solutions for IBM software, IT infrastructure, and IT-related services and has more than 40 years of experience serving clients globally. Flexible funding options from IBM Financing, such as customized leases and payment plans, may help reduce one-time cash outlays, lower payments, and optimize cash flow.

Rates, terms, and availability of offerings are based on the client’s credit rating and may vary by country.

To learn more, see the IBM Financing website.

Regional availability:

Europe: Åland Islands, Albania, Andorra, Austria, Azerbaijan, Belgium, Bosnia and Herzegovina, Bouvet Island, British Indian Ocean Territory, Bulgaria, Union of the Comoros, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands (Malvinas), Faroe Islands, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Republic of Moldova, Monaco, Montenegro, Netherlands, New Caledonia, Republic of North Macedonia, Norway, Pitcairn, Poland, Portugal, Romania, Réunion, Saint Barthélemy, Saint Helena Ascension and Tristan da Cunha, Saint Martin, Saint Pierre and Miquelon, San Marino, Serbia, Slovakia, Slovenia, South Georgia and the South Sandwich Islands, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Tajikistan, Turkmenistan, Ukraine, United Kingdom, Uzbekistan, Vanuatu, and Wallis and Futuna.

Middle East and Africa: Afghanistan, Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Republic of Cabo Verde, Cameroon, Central African Republic, Chad, Democratic Republic of the Congo, Republic of the Congo, Republic of Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Kingdom of Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Pakistan, State of Palestine, Qatar, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, Republic of South Sudan, Republic of the Sudan, United Republic of Tanzania, Togo, Tunisia, Republic of Türkiye, Uganda, United Arab Emirates, Western Sahara, Yemen, Zambia, and Zimbabwe.

AsiaPac: Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, People’s Republic of China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, Heard Island and McDonald Islands, Hong Kong, Indonesia, Kiribati, Lao People’s Democratic Republic, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Zealand, Niue, Norfolk Island, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, Sri Lanka, Thailand, Timor-Leste, Tokelau, Tonga, Tuvalu, and Socialist Republic of Viet Nam.

Latin America: Belize, Plurinational State of Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay, and Bolivarian Republic of Venezuela.

Canada: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Bermuda, Bonaire, Sint Eustatius and Saba, Canada, Cayman Islands, Curaçao, Dominica, Grenada, Guyana, Jamaica, Montserrat, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, and British Virgin Islands.

USA: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, USA, and US Virgin Islands.

Japan

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