Qnap Reminds Users to Update myQnapcloud Link to V.2.4.52 or Later

Qnap Systems, Inc. has made architecture adjustments and enhanced the security of the myQnapcloud service.

To take advantage of better and more secure remote connections, users are urged to update the myQnapcloud Link application to version v2.4.52 (or later) and also update Qnap mobile apps to their latest version.

Follow these steps to ensure you have best connection to myQnapcloud:

1. Upgrade myQnapcloud Link:
   Update using the App Center on your Qnap NAS.

2. Upgrade Qnap mobile apps:
   Update using the App Store or Google Play.

3. Upgrade the Qnap NAS OS to QTS 4.3.3 (or later).

Users should complete these steps ASAP to avoid being unable to use the mobile app to connect to NAS devices via myQnapcloud Link starting from February 29, 2024.

If users are unable to update but still need to establish external network connections, they can adjust their network router settings to partially open Port Forwarding.

Ressource:
Why I can’t log in to the NAS remotely on my mobile apps via myQNAPcloud even though I can still log in to the NAS with my desktop browsers?