Xopero/GitProtect.io Launches Jira Backup on Atlassian Marketplace

GitProtect.io, backup, and recovery software vendor for DevOps ecosystems (GitHub, Bitbucket, and GitLab), supports Jira Cloud, Jira Work Management and Jira Service Management – as the first complete software in the world.

It debuted recently on Atlassian Marketplace. Goal? Ensuring enterprises with uninterrupted project management, DR and resistance to any threat and service outage.

Jira backup in terms of outages, cyber threats, and shared responsibility
Jira is a widely-used Atlassian issue tracking and project management tool for software development teams. While businesses of all kinds are increasingly defined by their software, protecting it is synonymous with protecting the company itself. Now we can precisely imagine what the outage can cause if we remember the recent Atlassian outage. Let’s look at the figures – over 400 users lost their connection due to a Jira outage for more than 2 weeks.

Click to enlarge

The company is to solve this problem and provide software development teams with the ability to restore data from Jira Cloud, Jira Work Management and Jira Service Management to uninterruptedly manage projects and continue operations in the event of any failure, outage, human error, natural disaster, or ransomware attack on Atlassian infrastructure.

Atlassian, just like most cloud service providers operate due so-called ‘shared responsibility model’ and provide some security and recoverability measures but data protection is not the core business goal and matter. That is why according to the shared responsibility model cloud service provider is responsible for infrastructure security, accessibility and recoverability while users are obligated to protect and backup their data. Moreover, Atlassian even recommends having backup and recovery software in place.

This automated backup software aims to replace internally written scripts, that are usually insufficient, as well as time- and work-consuming. Thus GitProtect.io for Jira brings automated data protection and the central management console that reduces administrative overhead and allows IT Leads to focus on what’s most important – development and generating growth while staying compliant.

Are you doubting whether to backup your Jira data or not?
It isn’t hard to imagine the despair of the company and the IT development team who has been working on the project for months and suddenly loses access to all the projects, tasks, issues, roles, users, comments, and more. Who could ever believe it? But it happened.

The recent Jira outage in April has shown that everything is possible even with such a reliable provider as Atlassian. When the trouble happened nobody could believe that all that catastrophe would last for more than 2 weeks, leaving some of the companies helpless.

Moreover, it was hard to accept that the core of the problem was just misunderstanding and miscommunication between technical teams. So say, human mistakes – both unintentional and malicious behaviors can put the work of the whole team at risk.

The mission behind the company is to support DevOps and include backup as an inherent part of the pipeline so that no development team ever loses a single line of source code and projects.

The vendor paraphrases the known words in the industry that there are 2 types of people: those who do DevOps backups and those who will (once they experience a data breach or cyber-attack).

Next-gen Jira backup – available on Atlassian Marketplace
GitProtect.io is the professional, fully manageable GitHub, Bitbucket, GitLab, and also Jira backup and DR software for any responsible and code-oriented business. The software ensures customers with automatic, and recurring customized backups, unlimited retention, a flexible scheduler, a data-driven central management console, easy monitoring, and most of all DR features. It’s compatible with nearly any storage (cloud and local, including all AWS S3 compatible clouds) so there is no need to invest in an additional IT infrastructure – users can bring their own storage or use free GitProtect.io cloud storage included.

– Considering Intellectual Property value and Atlassian’s emphasis on adequate data protection, we foresee that Jira backup, in the footsteps of Microsoft 365, Google Workspace, or Salesforce, will become another, key data protection field considered as a part of every development process,” says Lukasz Jesis, founder and CEO, Xopero Software SA and GitProtect.io.

GitProtect.io is a project of Xopero Software, a company with over 13 years of backup experience and established partnerships with such companies as ESET, T-Mobile, and Orange.

GitProtect.io Jira Backup is available on Atlassian Marketplace and it’s free for companies with up to 10 users.