Airport International Group Deploys Nutanix Xi Frame

Nutanix, Inc. announced that Airport International Group has implemented the Nutanix Desktop-as-a-Service (DaaS) solution, Xi Frame, to maintain BC throughout the Covid-19 pandemic.

Using DaaS, Airport International Group created a virtual control room for the operations team, provided key employees with immediate secure remote access to mission-critical airport systems and even set up a virtual training room for their Airport Management System (AMS).

Appointed in 2007 to manage the rehabilitation, expansion and operation of Jordan’s Queen Alia International Airport (QAIA), Airport International Group currently employs over 440 professionals and leverages the latest technologies to ensure that the 50 airlines and over 8.9 million annual passengers (as per 2019 figures) reliant on the airport are assured world-class experiences.

With Covid-19 necessitating the move to remote working, Airport International Group’s IT team sought around-the-clock access to key services. As an existing Nutanix customer, the company identifies Xi Frame as the solution for their needs. Frame enabled the group to set up a virtual control room, giving operations staff secure remote access to the AMS and other critical systems, including the airport operations database and Resource Management System (RMS).

“Unlike organizations that found themselves scrambling to deploy completely new apps to support remote workers, with Nutanix Xi Frame, we could offer employees continued access to the applications they were familiar with,” said Waseem Al Rousan, IT director, Airport International Group. “Moreover, rather than having to deal with the costs, complexities and inevitable slew of helpdesk requests associated with corporate VPNs, we could offer our remote workers convenient, secure and immediate access to the tools and applications they needed.“

Airport International Group was in the middle of a mission-critical migration of its AMS – controlling everything from the gates and immigration services to check-in counters – while simultaneously implementing Frame, which allowed them to benefit from Nutanix solutions in ways they had not foreseen. User acceptance and training programs were at risk with the new lockdown measures in place but, using Xi Frame, the Airport International Group team was able to set up a fully-equipped virtual training lab in just a few hours.

“Airport International Group, like many organizations across the globe, had to deal with the reality of allowing employees to work remotely while still maintaining access to the tools and applications required to be productive,” said Aaron White, regional sales director Middle East, Nutanix. “With Xi Frame, we have equipped Airport International Group with an automated, fully managed, cloud-hosted service that simplifies continuous integration and delivery of that digital workspace.“

Feedback from users has been positive, and the Airport International Group team is looking to build on the initial success. They are exploring further uses for DaaS, including enhanced BYOD access and ways to respond to unplanned business requirements.