Infinidat on Covid-19

This blog was posted on March 10, 2020 by Moshe Yanai, founder and CEO of Infinidat Ltd.

Dear Customers,

I’m sure you are following the frequent updates concerning the COVID-19 response around the world. While the wellbeing of family and employees are at the front of your mind, I know everyone is also focused on minimizing risks to their business due to the potential disruption of global IT supply chains.

Infinidat began increasing inventory levels in December, 2019, and we are confident in our ability to deliver all 1H20 systems within 14 days of ordering.

While we are not anticipating any disruption whatsoever in our manufacturing supply chain, we are, however, seeing significant increases in three related areas over the past 30 days:

20% increase in installation delays caused by limited availability of on-premises data center staff
65% increase in unplanned Capacity-on-Demand (COD) activations
Numerous customer requests for temporary “swing” capacity

In response to this situation, effective immediately, we are enabling unlimited COD and FLX consumption at no charge for a minimum of 30 days, which can also be extended based on the evolving COVID-19 situation and individual customer needs.
• COD (Capacity on Demand) is reserve, unpurchased storage capacity on existing Infinidat CapEx systems.
• FLX is Infinidat OpEx storage capacity, billed monthly.
• Up 100% of installed capacity can be used for 30 days at no additional charge.
• After 30 days we will work with you to accommodate your expected storage growth for the remainder of the year.