Datto Upgrades to BC, Networking and SaaS Protection Product Lines

Datto, Inc. announced a range of products and service upgrades to its BC, networking and SaaS Protection product lines, to further support the needs of its 6,000 MSP partners.

Datto SIRIS3
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These products support the company’s ongoing commitment to total data protection, ensuring business data is secure and accessible – no matter where it lives.

Austin McChord, CEO, Datto, announced firm’s latest solutions during his keynote presentation which focused on product innovation, performance and ease of management for company’s partners. He highlighted how the firm’s technology provides MSPs with innovative managed service solutions targeting SMBs.

These products and services include an expansion to all-flash SIRIS 3X line, an all ALTO 3 device targeting smaller environments, a new architecture for the company’s SaaS protection services, updates to the firm’s networking portfolio, and enhancements to Partner Portal.

“Our customers rely on us to provide them with uninterrupted access to data on-site, in transit or in the cloud,” stated Dale Shulmistra, president, Invenio IT. “The reality is that IT is not an SMB’s primary area of expertise, but they are savvy business owners who understand how much they could lose without access to their data and connectivity. They want to work with a MSP that offers proven solutions, to protect their data so they never experience downtime. Datto’s solutions provide that peace of mind.“

In addition to these products, features and service updates, the company announced the launch of its global marketing automation platform, MarketNow. Available for free to all firm’s MSPs, It enables partners to utilize pre-written content to create campaigns, social media posts, web pages and branded collateral. Powered by MindMatrix, the platform does not require extensive training nor marketing experience. Since its initial pre-launch in March, the platform has been used by over 1,600 company’s partners.

Product and feature updates announced across its BC,
networking and SaaS Protection solutions, include:

• BC: With a BCDR product lineup available, including devices ranging from 500GB to 120TB, the firm has made updates to both its SIRIS and ALTO products. The SIRIS 3 X Professional line is offered as 4, 8 and 12TB 1U rack-mounted servers. Additionally, the S3X4 all-flash 4TB device joins the S3X1 and S3X2 models released last year. The ALTO also received a makeover with new hardware and an SSHD. The ALTO 3 offers double the performance for local and cloud-based backup and restore than its predecessor and is still available with no upfront charge. Updated SIRIS 3 software includes a ‘Fast Failback’ feature that allows MSPs to spin-up a VM with a rescue agent. This agent forks the initial backup chain, providing restore from any agent recovery point, while requiring less space than alternative solutions and returning business to normal operation faster than competitive alternatives. In addition to reducing business downtime, SIRIS 3 now provides hardware independent restore upon virtualization, additional Cloud VHDx exports and an improved setup process, all designed to maintain firm’s position as a reliable BCDR on the market.

• Networking: In January, the company announced their Datto Networking line, a networking product line designed for MSPs. The firm announced updates across the line including QoS, Layer 7 Deep Packet Inspection, expanded VoIP support and cloud management capabilities to the existing edge router, access points and switches. The company also introduced an extension to the networking portfolio with the planned release of an intelligent, cloud managed power strip including an embedded access point. The Managed Power will enable MSPs to more effectively manage their customer environments with features such as remote power cycling of individual outlets, scheduled reboots, reporting outlet wattage; all managed through the Partner Portal.

• SaaS Protection: The company announced a new architecture for its SaaS Protection service to more effectively manage, restore and export critical data in Office 365 and G Suite environments. This architecture enables point-in-time backup functionality for Office 365 with improved export and restore speeds. The firm also introduced discovery search and an enhanced user experience, making it intuitive and responsive to ease customer onboarding. In addition, the company introduced the SaaS Protection Node, an onsite storage repository for backups from the cloud – providing new options for SaaS backup retention in regulated or sensitive industries.

Bringing it altogether is the Partner Portal, which allows the company’s MSP partners to purchase, educate, manage and market products all in one location. Several new dashboards were announced and are available, including a device status compressed view, networking status page, SaaS status page and mobile status page – ensuring firm’s partners always have a relevant information at their fingertips.