Acronis Backup Cloud Integrates With ConnectWise Remote Monitoring and Management Solution

Acronis International GmbH announced a partnership with ConnectWise, Inc., developer of remote monitoring and management (RMM) platform, LabTech Software, to deliver integrated backup and DR services.

As a result, IT service providers using LabTech and company’s Backup Cloud have an ability to protect customers’ endpoint devices via a single-pane-of-glass view. IT service providers can backup and protect any and all endpoints, including cloud and on-premises desktops and servers from within LabTech.

Backup Cloud provides integration at the group and granular level. As a result, data protection properties are automatically available for all servers and workstations in any location. There is no need to configure the integration for each machine. IT service providers can select one or more servers or workstations in LabTech and easily enable backups for their customers. In addition, LabTech users can provide full cycle backup support for their customers directly from the LabTech interface without needing to go into the Acronis Backup Cloud console.

Additional benefits for service providers include:

• Easily deploy and manage backups across numerous endpoints, including servers and workstations

• Control, monitor and report on all backup activities from within LabTech

• Configure integration at the client level, enabling protection for all servers

The company provides a suite of hybrid cloud data protection solutions, including backup, DR, and file sync and share.

Additional tech specifics regarding the LabTech integration include:

• Downloadable plug-in provides easy integration configuration

• Provision firm’s Backup Cloud customers from LabTech

• Remotely install/update/uninstall the Acronis Backup agent on protected machines

• Easily assign/control/revoke backup plans to one or to many machines

• Monitor backup status for errors and warnings inside LabTech

• Leverage native LabTech ticketing and alerting for handling the backup events in order to proactively react on them

“There is great synergy between the two companies. Acronis is the leading backup and recovery solution and LabTech has an award-winning RMM solution,” said John Zanni, CMO, Acronis. “This integration is proof of how easy it is to incorporate Acronis solutions into a company’s existing way of doing business. We’re providing a simple and easy-to-use tool for IT service providers. We give them complete control of their customer’s data, no matter where it resides.“

The product is in beta and is expected to be available in July 2016.

Acronis Backup Cloud